Thank you for providing the screenshot; have you double checked with E*Trade to ensure that your forms are currently available for import? if not, I would suggest giving that a try. If you find that this is not the source of the issue, you may contact our support team via phone for further assistance, contact details can be found here. Also just a general fyi as it pertains to partner imports, if you have a large amount of transactions, this usually poses issues. You may review more details on that here @SG726.
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