In the Online version it is free until you file or want to print. The fees are to prepare the return whether you efile or print and mail or not file.
Once you pay it’s too late to get a refund for the online version. By paying you are saying you are satisfied since you don't have to pay until you want to print or file.
The satisfaction guarantee only applies to the Desktop CD/download program
https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-gu...
