If you have entered your password correctly, you may want to make sure you have granted third-party access for TurboTax to import. I have also provided some help articles below that might assist you. If these don't work and you are still having issues, please respond back here and let us know:
How do I import my 1099s?
How do I enter a large number of stock transactions in TurboTax Online?
What if I can't import my 1099?
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