Hi @KatrinaLO and @HeatherPLO
I've just called the IRS, twice, to report my employer not sending my W2 to me, even though, as I said, I talked to them about this in mid-February. I went to the link you gave KatrinaLO on How do I contact the Internal Revenue Service (IRS)? I was shocked to see that they said, "IRS phone lines are typically very busy during the February through April filing season." What then is the point of telling taxpayers to wait until February to report employers not sending employees W2, as is done in tc154?!!! That's just setting me up to FAIL! Why do that??? I could have called earlier. I was obeying the rules. For that, I get punished. That is SO WRONG!!!
HeatherPLO, I've got to give to you additional information which your detailed explanation did not cover. I'm sure that the information you gave was accurate, at some point in the past. At the end of your instructions you wrote:
"Then press 2 'for all other questions.' It should then transfer you to an agent"
It did not do that. Instead it asked me a question, which wasn't in your instructions. I didn't write it all down, but it went something like this, "To access account information enter your SSN. Or enter the employer's ID number". Since this wasn't covered in your instructions I wasn't sure what to do. I tried entering my SSN, but then it said that they were too busy, they couldn't answer the phone, call back another day. I've no idea what it would have done if I'd entered my employer's ID. Moreover I am not my employer so I think selecting that option would have taken me to a menu for employers. i.e.: I think it would have sent me to the wrong place.
So, what do I do now, please?
