Cass0317
Intuit Alumni

Get your taxes done using TurboTax

TurboTax will show completed once your return has been accepted by the IRS. From here, TurboTax does not receive any further updates from the IRS regarding your tax return. The IRS issues more than 9 out of 10 refunds to taxpayers in less than 21.

For more information, please see the following link: 

 

Once the IRS Where’s My Refund? site shows your refund has been sent, it generally takes Santa Barbara Tax Products Group (SBTPG), who administers the "refund processing service" for Intuit, 1 to 2 business days to process and forward your refund to your financial institution, after it receives them from the IRS.

SBTPG then sends the refund to your bank it can take up to 5 business days to post to your account.

  • To check your refund status with SBTPG click here.
  • For SBTPG contact information, please click the following link: SBTPG Contact 
  • You may also submit a request to them here.

 

If you have not received your refund and it is past the timeframes noted above, you may need to start a tracer by following the instructions in the following IRS link: IRS Refund Trace

 

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