If your forms are showing available and you are still unable to file, there may be an update available for your version of TurboTax. Before you can file electronically, you’ll need to get this update. To do this, go to the Online menu and select Check for Updates.
If you are using the CD/Download version, please see the below link on how to update:
Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)
@KarenWalsh
