There is a list of cryptocurrency services that can upload their files to TurboTax. Please refer to the following article for the list.
How do I import my cryptocurrency transactions into TurboTax?
If you continue to have issues or want to discuss a refund, please contact customer support through the link below.
What is the TurboTax phone number? - Intuit
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
