@sfratini
Please see the Help Article here in regards to credit card processing.
Try this also to see if it resolves the issue:
- Log completely out of Turbo Tax.
- Then, clear your cache and cookies within your browser and completely close out of it. I have included the Help Articles below if you need assistance with clearing cache or cookies.
- Re-open the browser and log back into Turbo Tax and see if this fixes the situation. You can also try a different browser as well or "incognito mode".
- Try "hardwiring" versus using the wi-fi when completing your filing.
If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps.
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