Turbotax self employed online version will not update self-employment tax. stuck in loop

I have searched on google and turbotax for answer to this question. I have purchased the online version. TT says I have not started selfemployment section, but when i do it says how much SE is owed and when you press DONE it is stuck in loop - says not started. can't find a manual way to enter SCH SE and update appropriate line on 1040 form. When I check return it says it is great and ready for filing. I have been on hold for 35 minutes and waited 45 minutes for a callback and nothing. please help. Thanks.