@BradK1 wrote:
After deleting my TurboTax Home and Business and RE-INSTALLING it, this problem did NOT go away.
The problem is having a lot of W2s to enter, (which I do).
I TRIED to instead download the program from Intuit and hopefully use the product code on my CD package (which the CD sleeve SAYS you can do) , but Intuit said my product key was ALREADY IN USE, and since I bought the program at Costco rather than downloading in the first place, I was out of luck.
So I went on Amazon and bought a download of H&R Block Premium, (about $47 including tax) and installed that. H&R can import your personal data from last years TURBO TAX generated return, so don't worry about that. I may be done with TTax FOREVER.
Sorry you're having all that trouble. As a result, if you've decided not to use your TurboTax software, TurboTax does have an unconditional satisfaction guarantee for the CD/download version during the first 60 days after purchase--no matter where you purchased it. If Costco won't give you a product refund, then see this FAQ, which also has a link to the online refund request form.
https://ttlc.intuit.com/community/charges-and-fees/help/our-turbotax-satisfaction-guaranteed-refund-...
