I did this one year so I know how it works ... the tax pros that TT contracts with must have a professional program of their own to complete a return for a client so that they can SIGN the return and enter their business info and ERO number none of which a DIY program has or will allow to be added. As much as they would like to keep the truth in the shadows ( the man behind the curtain so to speak ) that is the brass facts. The contracted tax pros are not allowed to contact the TT clients outside of their roles of being TT contractors ... in other words you cannot "poach" the TT clients. They have modified the rules a bit over the years however one rule that cannot be broken is the IRS requirement that tax pros must sign the return they are paid to complete. The LIVE service that can review and coach you on how to complete the return that you yourself actually do is outside of the "paid" tax pro lines which is why you can still use the TT DIY program because you are still doing it yourself with some guidance and not turning it all over for independent preparation.
