@SteamTrain
The problem is when you call support , they don’t even acknowledge that the issue exists because of their software. The tech person had remote access to my desktop and he/she saw how slow it was in the w2 portion, step by step view… he/ she also saw the programs running in my pc and that ram and cpu resources are not even running at 20 percent…yet in the end they decided it’s not software but my hardware and cannot even tell me which part of the hardware? That doesn’t make any sense to me… and they told me they don’t even have some sort of level 1 tech support…
