It could be a couple of different reasons as to why you are having this issue. You may want to double-check and make sure you have granted third-party access for TurboTax to import. I have also provided a couple of help articles below that may address your issue. If none of these work, please post back here for additional support:
What if I can't import my 1099?
How do I enter a large number of stock transactions in TurboTax Online?
How do I import my 1099?
@Jabe
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