The Child Tax Credit or the Child and Dependent Care Credit? They are not the same.
For the Child and Dependent Care Credit the child must be under the age of 13 for you to enter the expenses for the the dependent care so that you can work.
For the Child Tax Credit the child must have lived in your home for over 6 months. The child did NOT provided over one-half of their own support. The child must be under the age of 18. There must NOT be another person in the home providing support. You must NOT indicate the Social Security number entered for the child is not valid for employment.
Go back to My Info and check all the answer for the child. If all are correct then delete the child as a dependent and re-enter.
