Get your taxes done using TurboTax


@jerryannk wrote:

We have no dependents listed on the program.  We are married filing jointly.


Did you have any dependents on the 2020 tax return?  That may have transferred to the 2021 tax return.

If not, then try these procedures.

Close the TurboTax window.  Clear cache on your web browser - https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

Sign back onto your TurboTax online account - https://myturbotax.intuit.com/

Enter stimulus or recovery rebate credit in the Search box located in the upper right of the program screen.  Click on the Jump to stimulus or Jump to recovery rebate credit

See if the $5,600 is still present.  If it is then close the TurboTax window and change your web browser to either Google Chrome or Mozilla Firefox.

See if the $5,600 is still present.  If it is then clear your tax return and start over.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2021 online tax return. Click on Clear & Start Over.