Hey Mike,
I am just a turbo tax user, I had no issues that year with downloading software updates. It was freezing because I mistakingly used their download 1099-B feature that I was supposed to be impressed with. LOL. I had thousands of trades and turbo tax can’t handle it. Solution is to just use sum totals rather than all the individual trades. Which means download your own tax form from
brokers and use the sums for long term, short term, etc. then the desktop application and online work fine. I prefer the online version because it remembers everything from year to year including carryover credits and stuff. Plus they keep years of history if I ever need to go back and pull a return for anything.
i only used download version one year because turbo tax phone help offered it free because they could not figure out why their online was not working from my non impressed auto 1099 downloads, well the desktop version froze up to with auto downloads and eventually i talked to an accountant who said you can just use sum totals rather than every single buy and sell. So I tried manually just entering sum totals and boom turbo tax was back to working and not spinning 😵💫 forever.
So are you having trouble down loading 1099-B automatically or are you just trying to start the program and it is freezing with downloading their updates?
