@pache1999 wrote:
Mines didn’t fail though so I’m not understanding
If you have an additional $40 fee from SBTPG over and above the $39 refund processing fee, than that charge is from the third party processor, Santa Barbara Tax Product Group. You will need to contact SBTPG about this fee and why you are being charged.
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
