@scottsmith20 wrote:
I just watched your turbotax commercial where they said FREE 17 times and the text on the screen and the screen said free twice. I feel that this implies there will be no charge ???
YOU ARE MISLEADING PEOPLE !!!
This is a user community forum, not a direct route to TurboTax Support. I'll tell you how to phone TurboTax Support below, and I will also give you a link if you want to express a complaint to TurboTax Corporate about their advertising/marketing.
TurboTax Customer Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
If you want to reach the folks at TurboTax Corporate (Intuit), you can go to the page at this link:
https://www.intuit.com/company/executives/
Just below the page's large title, you'll see a screen-wide blue banner that prominently says:
"Do you have a question, concern, or feedback about an Intuit product or service?"
There is a "Send an email" link with an arrow. It goes to a designated person in the office of the president of Intuit, and they supposedly will assign it to the right team for review.
NOTE: Do NOT send any sensitive personal info since that is regular email--not secure email.
