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@ jal8041 wrote:

It is none of these things yiour system is determined that I checked an income box that prevents efileing--I did no such thing and did my return completely over and the same thing happened!!  I DID NOT check the SBI box on my return like yhour system says I did.


This is mainly a user community forum.   It's normally best to start your own new thread where it is more visible to someone who might be familiar with your issue.   If you don't get a suggestion in the user forum, you may need to speak to TurboTax Support again.  Here's how to phone TurboTax Support:

 

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FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632