Get your taxes done using TurboTax

It's not for the Child Tax Credit,  that is a separate thing.   You got 1,400 for each person on your 2020 tax return.   1,400 x 3 = 4,200.    Then you each got a letter for half of it 4,200/2=2,100.   

The Child Tax Credit will be covered separately.   Did you get any of the Advance Child Tax Credit payments?   You get a letter 6419 for that.