@mcconnellrebecca wrote:
Was trying to install TurboTax 2021 Premier on Mac OS 10.15 - supposedly a supported platform. I tried all the fixes, disabling my virus protection, opening firewall etc. Also tried from a CD as well as downloads. Finally gave up and tried H&R Block - this also did not work, almost same results. Got a refund on that and downloaded TurboTax Premier 2021 to our Dell laptop/Windows 10 and it appears to work fine. Was able to move my Mac TurboTax returns over to the Dell and all info was captured for this year's return. This is obviously a problem with Mac OS Catalina 10.15. I opened a problem with the Mac Community forum, but will probably not open a ticket with Apple as I've burned enough hours fooling with this anyway. Thanks.
Did you do this?
If you get the message "TurboTax cannot be opened because Apple cannot check it for malicious software" then that is caused by the Apple "Gatekeeper" introduced with OS X 10.15 (Catalina).
That has nothing to do with TurboTax and will happen for any application not purchased from the Apple Store.
See this Apple article on this: https://support.apple.com/en-us/HT202491
And this TurboTax help article: https://ttlc.intuit.com/community/troubleshooting/help/turbotax-for-mac-won-t-open-when-installed/00...
For older Mac systems when TurboTax will not open.
See:
Be sure that System Preferences -> Security & Privacy -> General -> Allow apps downloaded from App Store and identified developers is checked.
Go to the Applications folder and select the TurboTax application in the Finder and right click with the mouse (or control click) ans select the top "open". That should force the first open. After that it should open normally.
https://ttlc.intuit.com/questions/1899267-administrator-rights-mac
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
