Vanessa A
Expert Alumni

Get your taxes done using TurboTax

Is the no button not working or are you  being rejected and it is reverting back to yes?

 

If you are being rejected see below.  If you are unable to select No, then please clear your cache and cookies and then try again. 

 

There are two reasons your return could be rejected if you were not covered at all in 2021 through the Marketplace.

 

Reason one could be a form hanging up in your return.  This is likely the case if you or no one on your return has ever had insurance through the Marketplace. If you have already attempted to e-file your return, but were rejected with rejection code F8962-070, you may find that you will not be able to answer the ''Did you receive a Form 1095-A?'' question with a NO response.   When you select No, TurboTax will revert your selection back to Yes.

 

The reason you can’t change your response to NO is that the 1095-A, as well as Form 8962, are now included in your return.   But, if you do not have a 1095-A and know you will not be receiving one, you can delete the 1095-A from your return.  This will also remove the 8962 and allow you to change your answer to the 1095-A question to NO.   If you have confirmed that there is no 1095-A available from the Marketplace, follow the steps below.

 

  • Click Deductions and Credits

  • Scroll down to Medical and Click Show More

  • Click Start or Revisit next to the ACA

  • As you walk through the questions, you will be asked if you received a 1095-A.  If you did NOT, click YES.

  • You will need to put a little information in the form and enter $1 for the January amounts

  • Delete the 1095A entry.  

  • Go to Tax Tools>>Tools>>Delete a form then verify there is no form 8962 or 1095A showing.  It should not be.  If it is, click delete a form.

  • You can then resubmit your return. 

 


 

The second reason you may get this rejection error is because the IRS believes you or someone on your return should have a 1095-A. This could be because you or a dependent had it in previous years or a form is hanging up in your .  If no one on your return had insurance through the marketplace for tax year 2021, you can enter $1 into your 1095.

 

This will not affect anything on your return, but having the form there will enable your return to be accepted by the IRS.  To do this take the following steps:

 

  • Click Deductions and Credits

  • Scroll down to Medical and Click Show More

  • Click Start or Revisit next to the ACA

  • As you walk through the questions, you will be asked if you received a 1095-A.  If you did NOT, click YES.

  • Enter 0's for the Marketplace identifier and Policy number.

  • Enter $1 for January monthly premium amount and SLCSP

  • Walk through to the end and submit your return.

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