I've also had the same issue and I'm beyond mad and pissed off at this company this is the second year in a row I've had a problem with getting my refund period let alone in advance I've never in my life Dell was such improfessionalism and I've been hung up on so many times it's ridiculous and all they do is send you back and forth between each other they don't fix the problem all they're fixing their self up for is a lawsuit from hell
