Get your taxes done using TurboTax

Never heard of needing that.   All you really need is a name and amount in box 1.   You don't even need the EIN.   I enter several interest without a 1099.   Did you enter it as a 1099 Int and put the amount in box 1?   I would try deleting it and enter it again.  I don't think it even asks for an address on the entry screen.