@Buddyorliz wrote:
I paid for the downloaded version -- it does NOT work on my computer though I do have 10 it opened in 8 or tried to. I just want a refund and then will buy the one online no download.
Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/
