I can't get anyone to refund my money either. Ordered today and it took an hour to download. I've tried to open it and a couple times it would not open, When it did it took 20 minutes, then It shows it's trying to run in windows 8 -- I upgraded to 10 two years ago.... Have not issues with other files or programs.
I would like my money back so I can just do taxes and pay online at Intuit Turbotax, but can't get this to cancel or stop so that I can do that.
