So I have always had my taxes done for me at either H&M’s block or a private accountant. I have gone on the TurboTax app to file my taxes on my own, for the first time ever. I am filing with no income. (I also need to note that I don’t have a phone that I can make or receive calls on right now, my bill is past due so I can only use internet to communicate) I completed everything and at the end it told me my state taxes couldn’t be e-filed with no income. So then I clicked to let an expert do it for me and have even gotten to the final stage where it tells me what I will receive and when I enter how I want my return amount dispersed, but it keeps taking me back to a page where is says “A tax prep assistant will call me shortly” (keep in mind My phone can’t receive their call) and shows that the next step is for them to start on my taxes. Every once in a while when I check the app I’m on the screens further down the process and can see my banking info still filled in but I end up back on the screen to eat on their call. I don’t know what to do! Does any body have any insight for me about what’s going on? Please let me know!!
