@2Taber wrote:
If it makes a difference have no error messages. It flashes the screen "checking for updates" and then crashes. Have uninstalled and reinstalled with no luck. Using MacBook Air early 2014 with Intel Core i5. Worked fine for two months then on Jan 29, 2022 it crashed after an update. Home & Business CD 2021.
When you uninstall simply removing the application will not do it. There are numerous other support files that must be removed. Here is the procedure.
Corruption could have occurred in the Application or in an associated preference or support file.
The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2020 data file that had already been created with the tax data.
To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.
To remove TurboTax from your computer, you'll need administrative rights.
Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
