Live Support is not available this time of night. Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern.)
It's best to wait until Support opens before scheduling an appointment, or it may give you a distant one.
Here's more info on using the Live feature of your product:
FAQ: What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live
FAQ: How do I connect with a tax expert in TurboTax Live?
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
