Not all consumers will qualify for a loan. You will not be eligible for the offer if:
- Your physical address is located outside of the United States or is in a U.S. territory, is a PO box, or is located in a prison.
- Your physical address or the tax returns you are filing is in Illinois, North Carolina, or Vermont.
- You are less than 18 years old.
- The tax return is on behalf of a deceased person.
- You are filing certain IRS forms.
- Your expected refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit) is less than $500.
- You did not receive Forms W-2 or 1099-R or you are not reporting income on Sched C or Sched C-EZ.
Please see this link here for more information. You can also try the steps in this link here. If these steps don't work for you, please see this Help Article here for further update
@heidi lane
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