Here is the process for using TurboTax Desktop/Download Versions:
1. Open your return.
2. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent”
3. This will generate a message that a diagnostic copy will be created.
Click on OK and the tax file will be sanitized and transmitted to us.
4. Please provide the Token Number that was generated in the response.
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