@kathyram wrote:
I feel your pain. After countless tries was able to open TT Premier on my Mac (Big Sur) by setting up a new user. Jumped for joy until I tried to back up file. Error message says file is locked and unable to save. Have tried the fixes I’ve read about but nothing works. Don’t want to put in more time if I can’t save the file and who knows if I’ll be able to file electronically. The tech told me TT2021 wasn’t supported by Big Sur which is clearly untrue. Very disappointing as I’ve been using TT for years. Had similar problems last year.
@kathyram More than likely corruption occurred in one of the TurboTax support files in the other User account.
The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2020 data file that had already been created with the tax data.
To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.
To remove TurboTax from your computer, you'll need administrative rights.
Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
