@MichelleLO I have spoken with 5 different TurboTax Support Reps since January 11th for one-on-one support because Home & Business 2021 won't install on our Windows 10 laptop. 2014-2020 have installed previously on same laptop with no issues.
Today was the 5th phone call, this time with Chase. Chase forwarded the link to this discussion and we plan to try the steps tonight - fingers crossed it works.
I agree with other comments in this discussion... Intuit needs to get their act together and not release software that is glitchy... it's never been a problem before. Intuit should be providing solutions that work!
https://ttlc.intuit.com/community/taxes/discussion/turbo-tax-deluxe-2021-won-t-install/00/2389040
