If she can sign in to your TurboTax account successfully but need to update her email address, we have instructions to help her. If she's forgotten her User ID or password try our account recovery process. If she's looking to access a prior-year return, go here.
No longer have access to her email address or phone number and can't access her account? Update your info with the form on the page Account Recovery Request for her TurboTax Account.
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