Hello everyone,
I purchased my turbotax deluxe from costco and want to download the Mac desktop application, following this link as a guidance: https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...
I went to the download tabs and find a place to enter my activation code, but the system shows an error: "whoops! We hit a snag loading your data. Please try again.", this error prevents me from downloading the app. I'm pretty sure that 16 character code is correct and was able to activate in another machine.
Can anyone help me to fix this issue? I googled a lot about this error and guidance, but it seems no luck. (tried cleaning cache, change browser, switch to another machine etc...)
Thanks in advance!
