- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
@MimiTN wrote:
No, it will not, and neither will 2021. I concur and can confirm the same experience on Macbook M1 chip, both with 2020 version and 2021 version (bought it again thinking surely they had fixed this - NOPE) and also with Intuit support, they cannot fix it and they will try to push you towards the online version because they do not know how to fix it. Works ok when first installed, then the next time you open it, will try to run update and then will close. Users should not have to debug their software for them or get IT support from other users to formulate a workaround, delete, reinstall, remove certain files, etc. If I buy your software and my OS meets the requirements on the box, your product should just work. It’s pretty unacceptable that this has gone on for two years now. If Intuit can’t get it to work on all Macs, upgraded to the appropriate OS, stop selling the Mac version or note somewhere that it doesn’t work with the M1.=
Sounds like something got corrupted.
Corruption could have occurred in the Application or in an associated preference or support file.
The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2020 data file that had already been created with the tax data.
To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.
To remove TurboTax from your computer, you'll need administrative rights.
Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac