@MissEEE333 This has become a very confusing thread because two users are posting to it at almost the same time. It seems that you are trying or want to e-file a previous year tax return. Your situation sounds dreadful and we sympathize, but e-filing is closed forever for 2020 or earlier year returns. You simply cannot e-file a 2020 federal or state return using TurboTax now. The ability to e-file from TurboTax software ended a couple of months ago. Only some paid tax professionals who have professional software can still e-file a 2020 return.
The only way to file a 2020 return is to print it, sign and date it in ink and mail it----and what you might have to do in order to achieve that will not be pleasant. You do have three years from the filing deadline to file the return if you are getting a refund. But of course the longer you wait to mail it, the longer it will be until you can get your refund.
Your 2021 return can be e-filed. Since you seem not to have filed 2020 yet, the IRS is not going to have a 2020 AGI in the system for you. So, when you want to e-file 2021, use "zero" as the AGI in order to e-file 2021.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
