That is a known issue ... Much of the NY program will not be operational until 1/13 or later so come back then.
https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_ny_windows_individual.html
The feds will not start accepting returns this year until 1/24 so you have time to wait ... don't be in a rush and file an incorrect return.
