Every year the Online version closes on Oct 15 when efiling closes or soon afterwards to get ready for the next year. If you have already paid for the Online version you can call in and ask for the Desktop program to finish. You can download the .tax file for free.
If you want to go back to the Online version for 2021 we can tell you how to transfer from the 2020 return you are finishing on your computer. Or now that you have the Desktop program and see how it works you may want to get the 2021 Desktop program too. The Desktop programs have more features than the online versions.
