Ok ... so the account you are in currently is NOT the same account as IT'S DEDUCTIBLE ? They are not using the same user ID & password?
Donations will automatically load as long as you're using the same account for both ItsDeductible and TurboTax. https://ttlc.intuit.com/community/entering-importing/help/how-do-i-import-my-donations-from-itsdeduc...
