@raoulwatson
You need to be transferring the info from the .tax2020 file and NOT the PDF ... what little transfers from the PDF is not worth the time and effort. This is not a bug but SOP ... the PDF is just a picture the program cannot work with ... that is why a .taxfile is also produced. Trying to transfer from a picture would be like taking a picture of your pet to a vet and asking them to do surgery on it ... it just cannot be done.
You have to do the transfer of 2020 to 2021 at the very beginning, BEFORE you enter any new data. If you started putting in any 2021 information without performing the transfer of the 2020 tax file to 2021, then you could clear and start over and transfer it correctly. And----you MUST be in the same account with the same user ID.
CLEAR AND START OVER
https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over
How to transfer last year’s return? https://ttlc.intuit.com/questions/1900883
