What state? Is it NY? What version do you have? In the Desktop Deluxe and above you get 1 free state program download to prepare state returns. Then each state is 24.99 to efile or you can print and mail state for free.
You should be able to efile state or it should say why you can't. You might have a form you can't efile. Go back though the File tab and try to efile state. But first look up the federal efile status iin your return.....
Go up to FILE - Electronic Filing - Check Electronic Filing Status.
Then if federal was accepted SAVE the return, FILE - SAVE.
