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Get your taxes done using TurboTax
I couldn't install my TT Deluxe 2021 software until I saw a post from 2019 that fixed my problem. I kept getting a message that the installer was not responding and I couldn't get past it. The solution turned out to be to change the screen resolution down to 800x600. I don't know why it worked, but I was able to successfully install the software. The original link is:
https://ttlc.intuit.com/community/taxes/discussion/activation-2019/00/1740866
It just says"
- change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
- launch TT and the activation screen should launch. copy / paste in your activation code. you should get the 'all set' green check mark
- change your resolution back to what is was originally. "
Hope this helps!
‎January 5, 2022
10:08 AM