First the 2020 info (not 21) is being transferred into the 2021 program (not 2022).
Then if you logged in and did NOT see the prior year info then you are not in the right account.
Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.
Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery
If none of the user ID's received will access your 2020 account, then use the option shown in blue on the account recovery website, "Try something else"
