Professional programs require you to sign up as an ERO with the IRS to use them which the non pro user will not be able to do easily. And the programs are NOT interview based ... you must know what you are doing.
Simple returns can be prepared and filed for free using the ONLINE TT free program https://turbotax.intuit.com/personal-taxes/online/
OR by using one of the 8 other options in the IRS FREE FILE alliance ...
Use this IRS site for other ways to file for free when the program opens in January
https://apps.irs.gov/app/freeFile/
