Get your taxes done using TurboTax

Then abandon that account since you registered and did not pay.  Do not use that account.  When you are ready to prepare 2021 start a new account with a different user ID.

 

So....you are working on 2019----what ----if anything -- have you done about preparing  2020 return?   If you need to file a 2020 return then you need the desktop software for that one too---you cannot use online for 2020. And a 2020 return can only be filed by mail.

 

When you are ready to e-file 2021 you will not have an AGI in the system so when it asks you for a 2020 AGI in order to e-file 2021 use zero.  If zero does not work then you have to print sign and mail 2021.

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