Where did you purchase the download software?
The TurboTax website to purchase a download of the 2021 software is here - https://turbotax.intuit.com/personal-taxes/cd-download/
If you purchased the software from TurboTax then the download will be in your TurboTax download account here - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts
