@6_9 wrote:
I just purchased a product from you but cannot access it. Can some one please help me? [email address removed] or [phone number removed]
If you used the following TurboTax website to purchase a download of the 2021 TurboTax software - https://turbotax.intuit.com/personal-taxes/cd-download/
then you will need to access your download account using the exact same User ID that was used to purchase the software - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts
