@doggonelady2018 The CD/download cannot be used on any sort of mobile device. You need a full PC or Mac. Contact customer support. If you want to use the download on a Windows laptop you need the Windows download, not the Mac download.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
