That rejection is coming from the IRS. Rejections and acceptance come from the IRS--not TurboTax. So it is possible that someone else has put your SSN on a tax return---either on purpose or accidentally. If your SSN is in the system already then you cannot e-file. The IRS will reject any return with that SSN now. TurboTax cannot help with that. The only way you can file is by mail. Print, sign and mail your tax return.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
